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Frequently Asked Questions

What information is exchanged with my ‘Mdate’ prior to our arranged date?

Prior to your arranged date, matched daters are only given each other's first names. After we consult with both daters, a night and venue are arranged with details of the venue, time and day of the meeting and the first name of your ‘Mdate’. Personal information such as e-mail, address, or phone numbers are never exchanged by us and we urge our daters to use the same prudence.

Do you do employment, credit, or financial verification?

Our primary concern is the safety of our guests. Every dater you meet is a registered guest of our speed dating, business networking, and/or our matchmaking programs. We do not solicit singles from locales such as bars, nightclubs,s or gyms. Our due diligence combined with our policy of daters meeting Mdate’s at a venue arranged by us – we feel creates an atmosphere free of worry and allows our daters to relax and enjoy the moment. We don’t find it necessary to prejudge an individual based on earnings. Our clients are as ambitious as they are adventurous, either atop of or on the ladder to success. Prejudging a dater today, we feel, does an injustice to their accomplishments tomorrow.

Are events included in my Matchmaking Package?

Yes! A wonderful bonus to purchasing our Matchmaking Packages is the ability to attend our speed dating events at no additional charge to you. When you see an event you fancy attending - simply let us know and we'll add you to the guest list. There is no limit to the number of events you may attend with our compliments for the duration of your package. Attending events is an important part of the process and an excellent opportunity for us to get to know you better, for you get to know our daters, and for us to see who is drawn to you. As well, many Matchmaking daters find our events the perfect way to narrow down what they are looking for and learn a bit more about themselves in the process.

How can you charge so much less than the competition?

We don't have to spend money recruiting daters. We are sought after for who we are and the level of dater we attract, affording us the luxury of daters finding us, rather than the expense of having to find daters.

What happens if I do not notify you of a cancellation?

If you do not show up for a scheduled, confirmed date without any notification, you will forfeit the remainder of your package. We have a zero-tolerance policy for no-shows. With prior notice, we will work with you on rescheduling your date and understand sometimes things happen that are beyond your control and we ask that daters be considerate of each other's schedule changes.

How do I attend a televised event?

Always a lovely bit of fun! We are quite chuffed to attract such attention and are over the moon that our daters are seen as such trendsetting singles. As a participant in our Matchmaking program, should you fancy attending a special event or televised event - just let us know

May I bring a friend?

Let’s Double Date! While you can’t bring a friend with you on a Date Night, we do allow friends to ‘Double Date’. You and your friend can select your own matchmaking package, let us do the details, match you both up with your ‘Mdate’ and send you, your friend and new Mdate’s off for a fabulous night on the town.

How do I let you know my preferences?

After you select your matchmaking package, you will receive a confirmation e-mail with details and questions to help us find your Mdate. Tell us as much as you like! The more you offer, the better we can match. Our staff will review your preferences and get to work finding your match, making arrangements, and sending you off on your date night.

Do I have to go to a venue or restaurant chosen by MatzoMatch™?

Of course not! You are free to choose any restaurant, venue, or event you wish for your Date Night. Simply let us know what you have in mind so we may pass the reservation details onto your Mdate.

Am I obligated to use my Date Nights over a certain period of time?

You may use your Date Nights at your leisure.

What is the age range?

Our Matchmaking age range is similar to that of our events; our daters tend to be between the early twenties to early fifties.

For additional questions, feel free to contact us at members@matzoball.org

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